Support

Email support@basketbridge.io. We aim to reply within 2 working days.

What to include

• The assistant you used (for example Claude or ChatGPT).
• The store's domain and your shipping country.
• What you asked, what happened, and any error message.
• Roughly when it happened, with your time zone.

Never send payment card details, passwords, or anything from the store's checkout. We never need them.

Other requests

• Privacy and data requests: support@basketbridge.io (see Privacy).
• Store owners opting out: optout@basketbridge.io (see Retailer opt-out).

BasketBridge is operated by FCOMS UK CIC, a community interest company registered in England and Wales (company number 15086338), registered office Office 2, 2nd Floor, 309 High Street, West Bromwich, England, B70 8LX. Contact: support@basketbridge.io.